Thursday, 9 am MT, 11 am ET, 20 August 2015

Logistics

CV-331/AOC-317/GB-bsm, 331 Hub 192.33.117.12##6519 Audio 434-817-6286

Agenda

  • 15B
    • VLA/15B-291 (Gustaaf)

  • 16A
    • PST Postmortem (All)
    • PST Review Issues (Mark, Dana, Rick, Jen)
    • SRP Telecons (JJ)
    • PHT Items (Gustaaf, Barry, Jen, Rick)
    • TAC Meeting Logistics (Dana, JJ, Lori)

  • AOB

Minutes

Attending: BarryClark, RickLively, JenPlank, MarkClaussen, HeidiMedlin, GustaafVanMoorsel, LorantSjouwerman, ToneyMinter, DavidFrayer, GarethHunt, DanaBalser, JessicaUtley

  • 15B
    • VLA/15B-291. The disposition for this proposal was changed based on discussions with the PI, the TAC, and the NRAO director. BarryClark, RickLively, and GustaafVanMoorsel will update the PHT and PST accordingly.

  • 16A
    • PST Postmortem. Below is a breakdown of the tickets. The number of tickets to help.nrao.edu was down by a about a factor of two. This may have been due to the popup message when using Sarfari and uploading files. The number of tickets to udb-admin, which deals with account issues, was typical. Some specific issues discussed:
      • Large Source Lists. LorantSjouwerman suggested we remove the requirement of including large source lists in the PST. Alternatively it is useful to have these in one place. We have made changes in the PST (e.g., source list print options) to mitigate some of the problems with large sources lists, but they do not solve all of our problems and are not always available (e.g., My Proposals page). Since large source lists are not common we should be able to deal with them on a case by case basis. We should consider alternatives with PST 3.0.
      • Printing Problems. We had problems with two proposals. One of these was quite puzzling in that you could break it up into different parts (SJ, etc.) and it was fine, but generating the report of the entire proposal caused problems. RickLively was able to successfully add the SJ with another proposal with no errors. MarkClaussen suggested it could be a load problem since he recalls printing it successfully once.
      • Account Issues. GarethHunt formed a list of about 20 issues with the account system. Since the new account system, already designed and built, will not be able to be implemented until PST 3.0 he suggested we fix a few of these problems in the current PST. He will send these to DavidFrayer so they can be considered for priority for 16B.
    • PST Review Issues.
      • Semester on Review Summary page. Two SRP chairs had semester 15B instead of 16A listed on the Review Summary page. It is not clear why these were set incorrectly. Also, RickLively was not even able to reset one of them but had to directly set the semester.
      • Accept Conflicts. An "(N)" next to a reviewer's name on the Review Summary page should indicate that they have not accepted their conflicts yet. Initially several of these were incorrect. Seems like we need to reset them at the start. The issue may be that the conflict status is not connected to the semester but just the reviewer. We had a couple of tickets that claimed these were incorrect, but in each case they were okay.
      • Science/Technical Reviewer. There is one person who is both a science and technical reviewer. Since the PST cannot deal with these cases ToneyMinter will manually enter in the technical reviews and then we will probably have to close these out for the reviewer.
    • SRP Telecons. JessicaUtley has these all scheduled and will soon send around the details.
    • PHT Items. No testing yet on two completed tickets; JenPlank is working on another involving joint external proposals.
    • TAC Meeting Logistics. JessicaUtley is working with LoriAppel on logistics. MarkClaussen has submitted a ticket to the IT folks for support. He will make sure that video is setup since we will have at least one remote TAC member.

  • AOB
    • Joint Proposals. There was one Joint proposal (VLA/GBT) where only one proposal was submitted. DanaBalser will investigate and tell the relevant SRP. Better documentation may help (e.g., popup or inline comments).

Helpdesk tickets: 1 July - 3 August
-----------------------------------

o help.nrao.edu: 26 tickets


o udb-admin: 83 tickets

Ticket Type           #
-------------------- --
New Institution      21
Existing Institution 39
Bounce/email         15
Spurious              8
-------------------- --
Total Tickets        83

Merge:  4
No p_o: 5

-- DanaBalser - 2015-08-08
Topic revision: r5 - 2015-08-20, DanaBalser
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