Done | Assignee | Description |
---|---|---|
Anand | Define department structure for all user groups | |
Gustaaf | Define account linking procedure w/ mockup | |
Gustaaf | Clearly describe where account linking is required and where it is optional | |
- | Is KB category reorganization required? If so, define structure, create mockup. (Think thru UI: search functionality and categories) | |
Anand | Create use case for user with different email addresses | |
- | Define functionality for all classes of users. (Current Venn diagram shows users organized by facility usage; create similar diagram or list showing users organized by differing HD functionality) |
I | Attachment | Action | Size | Date | Who | Comment |
---|---|---|---|---|---|---|
pptx | helpdesk_integration_mockup_AC.pptx | manage | 738 K | 2014-05-21 - 15:07 | JaredCrossley | Anand's department UI mockup |
helpdesk_integration_mockup_AC.pdf | manage | 617 K | 2014-05-21 - 15:10 | JaredCrossley | Anand's department UI mockup (PDF) | |
docx | IntegratedHelpdeskRequirements_v0.5.docx | manage | 583 K | 2014-05-21 - 15:07 | JaredCrossley | Requirements Doc v0.5 |